Supps Mine
Shipping

Shipping & Delivery

We deliver to all 27 governorates of Egypt. Here is how delivery works, how long it takes and what it costs.

Where we deliver

We deliver to all 27 governorates of Egypt, to your home or work address.

How delivery works

  1. Place your order on the website or on WhatsApp.
  2. We call you to confirm the order, the flavor or size and the delivery address.
  3. The order is packed and handed to the courier.
  4. The courier calls you before arriving. Pay on delivery, or before shipping if you chose InstaPay, card or installments.

Delivery time

  • Cairo and Giza: usually 1 to 3 working days after confirmation.
  • Other governorates: usually 2 to 5 working days after confirmation.

Delivery can take longer during public holidays and big offers. We will tell you if your order is delayed.

Shipping fee

The fee depends on your governorate and is added on the checkout page before you confirm the order, so you always see the full total first. The current fees are listed below.

Pick up from our branch

You can collect your order from our branch in the 3rd District, El Hadaba El Wosta, Mokattam. Message us on WhatsApp first so we have it ready for you.

When you receive your order

Please check the package in front of the courier. If a product is damaged, the seal is broken or something is missing, tell us within 48 hours of delivery and we will replace it. See the Returns page.

Shipping fees

We deliver to: Cairo, Giza, Alexandria, Qalyubia, Sharqia, Dakahlia, Gharbia, Monufia, Beheira, Kafr El Sheikh, Damietta, Port Said, Ismailia, Suez, Faiyum, Beni Suef, Minya, Asyut, Sohag, Qena, Luxor, Aswan, Red Sea, New Valley, Matrouh, North Sinai, South Sinai. The shipping fee for your area is shown at checkout.